How we verify agencies

What we check

Every agency that registers starts as "Application received" and cannot receive applicants. Our team reviews it and records which of these checks were done:

• Business registration confirmed.
• Website and online presence checked.
• A conversation with the owner.
• The identity of the contact person confirmed.

An agency cannot be verified until at least two of these are recorded. We keep our notes private, and the platform records every status change.

The stages

• Application received: the agency has registered and is waiting.
• Under review: we are checking it.
• Verified: it passed our checks and can receive applicant requests.
• Rejected or suspended: it cannot receive new requests, and the agency is shown the reason.

What "verified" means, and what it does not

Verified means that, on the date we checked, we had confirmed the details above. It does not mean that 24ntry guarantees an agency's work, its prices or any result. Agencies are independent businesses, and your agreement and fees are between you and the agency. Admission and visa decisions are made by universities and embassies, never by an agency or by 24ntry.

What we expect from agencies

• Tell applicants the truth, and never promise admission, a visa or a result.
• Never use or suggest fake documents, fake bookings, false statements or forged letters.
• Treat applicants' documents as confidential and use them only to handle their case.
• Agree fees with the applicant in writing.

These rules are part of our Terms of use. We can suspend or remove an agency that breaks them. If something goes wrong with an agency, tell us at the contact in our Impressum.

What we do not do yet

We do not publish reviews, response times or success rates for agencies. We will add them only when we have real, properly measured data.